Privacy Policy

Effective Date: July 7, 2026

QOMMS ("QOMMS," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the QOMMS mobile application, website, and related services (collectively, the "Services"). By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect information necessary to provide our aviation communication training platform.

Account Information

When you create an account through the QOMMS mobile application, we may collect:

  • Full Name (if provided)
  • Email Address
  • Authentication Provider (Email or Google)
  • User ID
  • Profile Photo (if available)
  • Account Creation Date

Subscription Information

If you subscribe to QOMMS Premium, we collect:

  • Subscription Status
  • Subscription Identifier
  • Billing Status
  • Renewal Date
  • Payment Transaction Reference
  • Invoice History

We do not store your complete credit card information. Payments are securely processed through our third-party payment provider.

Training Information

During use of the application, we collect:

  • Training Sessions
  • Selected Scenarios
  • Airport Selections
  • Aircraft Type
  • Tail Number
  • Flight Rules
  • Performance Scores
  • AI Evaluation Results
  • Completion History

Speech Data

If you use Voice Mode, we may process:

  • Voice recordings
  • Speech transcripts
  • AI-generated evaluations
  • Accuracy reports

Voice recordings may be temporarily processed to generate training feedback.

Device Information

We may automatically collect:

  • Device Type
  • Operating System
  • Browser Type
  • IP Address
  • Device Identifier
  • Time Zone
  • Crash Reports
  • Diagnostic Logs

Analytics

We may collect anonymous analytics including:

  • Feature Usage
  • Session Duration
  • Navigation Events
  • Application Performance
  • Error Reports

2. How We Use Your Information

We use your information to:

  • Provide aviation training services
  • Authenticate users
  • Maintain your account
  • Process subscriptions
  • Improve AI evaluations
  • Generate performance reports
  • Provide customer support
  • Detect fraud
  • Improve application performance
  • Comply with legal obligations

3. Firebase Services

QOMMS uses Google Firebase for:

  • Authentication
  • Cloud Firestore
  • Cloud Functions
  • Cloud Storage
  • Crash Reporting
  • Analytics

Information processed through Firebase is subject to Google's applicable privacy policies.

4. AI Processing

QOMMS uses artificial intelligence to evaluate aviation communication. The AI may process:

  • Voice Input
  • Speech Transcripts
  • User Responses
  • Aviation Phraseology
  • Training Context

The AI is used solely to provide educational evaluations and training feedback.

5. Payment Processing

Subscription payments are securely processed through our third-party payment processor. QOMMS does not store:

  • Full Credit Card Numbers
  • CVV Codes
  • Bank Account Credentials

Payment providers maintain their own privacy and security policies.

6. How We Share Information

We do not sell your personal information. We may share information with:

  • Cloud Service Providers
  • Payment Providers
  • Authentication Providers
  • Legal Authorities when required
  • Service Providers supporting QOMMS operations

7. Data Retention

We retain information only as long as necessary to:

  • Maintain your account
  • Provide services
  • Comply with legal requirements
  • Resolve disputes
  • Enforce agreements

Inactive accounts may be deleted after an extended period of inactivity.

8. Data Security

We implement commercially reasonable safeguards including:

  • Encryption in Transit
  • Secure Authentication
  • Access Controls
  • Firestore Security Rules
  • HTTPS Communication
  • Secure Cloud Infrastructure

No internet transmission is completely secure.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your data
  • Correct inaccurate information
  • Delete your account
  • Request data portability
  • Withdraw consent where applicable
  • Request restriction of processing

Requests may be submitted through our support channels.

10. Children's Privacy

QOMMS is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

11. International Users

Our services are operated from the United States and may process information in other countries where our service providers operate.

12. Cookies

Our website may use cookies for:

  • Authentication
  • Security
  • Preferences
  • Analytics
  • Performance

Users may disable cookies through browser settings, although some functionality may be limited.

13. Third-Party Services

Our Services may integrate with:

  • Firebase
  • Google Authentication
  • NMI Payment Gateway
  • Apple App Store
  • Analytics Providers

Each third party maintains its own privacy policy.

14. Changes to This Policy

We may update this Privacy Policy periodically. Changes become effective upon publication. Continued use of the Services constitutes acceptance of the updated Privacy Policy.

15. Contact Information

Questions regarding this Privacy Policy may be directed to QOMMS Support at support@qomms.com or https://www.qomms.com.